Legal

Privacy Policy

Effective Date: July 10, 2026
Last Updated: July 10, 2026

This Privacy Policy explains how Jamtech Technologies Private Limited, operating the BullCRM platform (“BullCRM,” “Company,” “we,” “us,” or “our”), collects, uses, stores, discloses, and protects personal data when individuals and businesses:

  • Visit the BullCRM website;
  • Create or use a BullCRM account;
  • Use BullCRM’s CRM, messaging, campaign, automation, email, AI, reporting, or customer-support features;
  • Connect a Meta Business Portfolio, WhatsApp Business Account, WhatsApp phone number, email account, telephony account, payment account, or another third-party service;
  • Communicate with a business using WhatsApp or another communication channel managed through BullCRM; or
  • Contact BullCRM for sales, support, onboarding, billing, or other purposes.

BullCRM is a business CRM and customer communication platform provided by:

Jamtech Technologies Private Limited
Product: BullCRM
Registered Office: Lucknow, Uttar Pradesh, India
Website: BullCRM website
Email: support@bullcrm.io

By accessing or using BullCRM, you acknowledge the practices described in this Privacy Policy.

  1. Scope of This Privacy Policy

This Privacy Policy applies to the BullCRM website, dashboard, applications, APIs, integrations, communication tools, and related services.

It covers information processed through BullCRM features including:

  • Customer relationship management;
  • Lead, contact, account, deal, and opportunity management;
  • WhatsApp Business Platform integration;
  • Shared customer-support inboxes;
  • WhatsApp message templates;
  • Marketing, utility, authentication, and service communications;
  • Email campaigns and transactional emails;
  • Web forms and website chat;
  • Sales and customer-support automation;
  • AI-assisted messaging and chatbot functionality;
  • Reports, analytics, delivery status, and campaign tracking;
  • Payment and subscription management; and
  • Third-party integrations configured by BullCRM customers.

This Privacy Policy does not replace the privacy notices that BullCRM customers are required to provide to their own customers, contacts, employees, leads, or other individuals.

  1. Our Role in Processing Personal Data

BullCRM’s role depends on the context in which information is processed.

2.1 BullCRM as a Data Controller

BullCRM generally acts as a data controller when processing information relating to:

  • Website visitors;
  • BullCRM account owners and authorized users;
  • Subscription, billing, and payment administration;
  • Sales and support enquiries;
  • Security, fraud prevention, and platform administration;
  • Product usage and service improvement;
  • BullCRM’s own legal and regulatory obligations; and
  • BullCRM’s direct marketing activities.

In these situations, BullCRM determines why and how personal data is processed.

2.2 BullCRM as a Data Processor or Service Provider

When a business customer uploads or collects customer information through BullCRM, connects its WhatsApp Business Account, sends messages, manages contacts, or uses BullCRM to communicate with its own customers, the business customer generally acts as the data controller or business.

BullCRM acts as a data processor or service provider and processes that information on the customer’s documented instructions to provide the requested services.

Each BullCRM customer is responsible for:

  • Providing appropriate privacy notices;
  • Obtaining required consent or opt-in;
  • Having another valid legal basis for processing;
  • Maintaining records of consent where required;
  • Respecting opt-out and deletion requests;
  • Ensuring uploaded data was collected lawfully; and
  • Complying with applicable privacy, marketing, telecommunications, and anti-spam laws.
  1. Information We Collect

The information we collect depends on how BullCRM is used and which features or integrations are enabled.

3.1 Account and User Information

We may collect:

  • Full name;
  • Business email address;
  • Telephone number;
  • Password or authentication information;
  • Job title and department;
  • Company or organization name;
  • Workspace or tenant information;
  • User roles and permissions;
  • Profile preferences;
  • Account status;
  • Login history; and
  • Multi-factor authentication information.

Passwords are stored using secure password-hashing methods. We do not store passwords in readable form.

3.2 Business and Organization Information

We may collect:

  • Business name;
  • Business address;
  • Industry and business category;
  • Website address;
  • Tax or registration information;
  • Billing contact details;
  • Team size;
  • Subscription plan;
  • Connected services;
  • Business preferences;
  • Business verification status; and
  • Customer-support or onboarding information.

3.3 CRM and Customer Data

BullCRM customers may upload, create, import, or collect:

  • Customer and lead names;
  • Email addresses;
  • Telephone and WhatsApp numbers;
  • Company information;
  • Postal addresses;
  • Lead sources;
  • Communication preferences;
  • Consent and opt-in status;
  • Notes and activity history;
  • Deals, opportunities, and sales information;
  • Tasks and appointments;
  • Support requests;
  • Files and attachments;
  • Form submissions;
  • Purchase or service history; and
  • Other information entered into CRM records.

The BullCRM customer determines which CRM data is collected and is responsible for ensuring it has the right to process that data.

3.4 WhatsApp Business Platform Data

When a customer connects a Meta Business Portfolio or WhatsApp Business Account, BullCRM may receive and process:

  • Meta Business Portfolio identifiers;
  • WhatsApp Business Account identifiers;
  • WhatsApp phone number identifiers;
  • Display phone numbers;
  • Business profile information;
  • Business verification or connection status;
  • Access tokens and authorization information;
  • Message templates;
  • Template categories, languages, content, and approval status;
  • Customer telephone numbers and profile names;
  • Incoming and outgoing WhatsApp messages;
  • Message text;
  • Images, documents, audio, video, and other message attachments;
  • Customer replies;
  • Message timestamps;
  • Conversation identifiers;
  • Message delivery, read, failed, and other status information;
  • Opt-in and opt-out information;
  • Campaign records;
  • Webhook events;
  • Messaging quality or account status information; and
  • Other information made available through authorized WhatsApp Business Platform APIs.

BullCRM accesses this information only after a business customer authorizes the connection or otherwise provides valid access.

3.5 Meta Permissions

BullCRM may request the following Meta permissions:

whatsapp_business_management

This permission allows BullCRM to access and manage authorized WhatsApp Business assets, which may include:

  • WhatsApp Business Accounts;
  • Business phone numbers;
  • Business profiles;
  • Message templates;
  • Template submission and status;
  • Account configuration; and
  • Other authorized WhatsApp Business assets.

whatsapp_business_messaging

This permission allows BullCRM to provide messaging functionality, which may include:

  • Sending approved WhatsApp messages;
  • Receiving customer messages;
  • Replying to customer messages;
  • Receiving message delivery and read status;
  • Processing customer replies;
  • Managing customer-support conversations; and
  • Sending utility, authentication, service, and approved marketing messages on behalf of BullCRM customers.

BullCRM uses these permissions only to provide features requested and authorized by the relevant business customer.

BullCRM does not use consumer Facebook Login for general BullCRM account authentication. Meta authorization or Embedded Signup may be used only for connecting and managing authorized business assets.

3.6 Communication Information

When users communicate through BullCRM, we may process:

  • Message content;
  • Sender and recipient information;
  • Email subject lines and content;
  • WhatsApp conversations;
  • Customer-support conversations;
  • Message timestamps;
  • Attachments;
  • Delivery and engagement status;
  • Campaign information;
  • Unsubscribe or opt-out requests; and
  • Communication history.

3.7 Payment and Billing Information

We may collect:

  • Billing name;
  • Billing address;
  • Tax information;
  • Invoice records;
  • Subscription plan;
  • Payment status;
  • Transaction identifiers;
  • Wallet or credit balance;
  • Recharge history; and
  • Partial payment-method information received from payment providers.

Payment card information may be collected and processed directly by authorized payment processors. BullCRM does not intentionally store complete payment card numbers or card security codes unless expressly disclosed and handled through a compliant payment process.

3.8 Technical and Usage Information

We may automatically collect:

  • Internet Protocol address;
  • Browser and device type;
  • Operating system;
  • Device identifiers;
  • Login time;
  • Session information;
  • Referring website;
  • Pages or features accessed;
  • Error reports;
  • API and webhook activity;
  • Security events;
  • Audit logs;
  • Approximate location derived from IP address;
  • Cookie identifiers; and
  • Usage and performance information.

3.9 Support and Enquiry Information

When someone contacts us, we may collect:

  • Name;
  • Email address;
  • Telephone number;
  • Company information;
  • Support request details;
  • Screenshots or attachments;
  • Call or meeting notes;
  • Technical diagnostic information; and
  • Other information voluntarily provided.
  1. How We Collect Information

We may collect information:

  • Directly from account owners, users, customers, and website visitors;
  • From information uploaded, imported, or entered into BullCRM;
  • Through websites, forms, chat widgets, APIs, and integrations;
  • From Meta and the WhatsApp Business Platform after authorization;
  • From email, telephony, payment, analytics, hosting, and other connected providers;
  • From customer communications and support interactions;
  • Automatically through cookies, logs, and similar technologies; and
  • From publicly available or lawful business sources where permitted.
  1. How We Use Information

We may use personal data to:

  • Create and administer BullCRM accounts;
  • Authenticate users and manage permissions;
  • Provide CRM and customer-management functionality;
  • Connect authorized Meta and WhatsApp Business assets;
  • Send and receive messages on behalf of business customers;
  • Manage WhatsApp message templates;
  • Process customer-support conversations;
  • Track message delivery, read, failure, and reply status;
  • Run approved campaigns and customer notifications;
  • Manage email communications and campaigns;
  • Provide workflow, automation, chatbot, and AI-enabled features;
  • Associate conversations with CRM contacts and leads;
  • Provide analytics and reporting;
  • Process subscriptions, payments, invoices, and account credits;
  • Provide customer support and technical assistance;
  • Detect fraud, abuse, spam, and security threats;
  • Maintain audit and security records;
  • Troubleshoot errors and improve service reliability;
  • Enforce our agreements and acceptable-use rules;
  • Comply with legal and regulatory requirements;
  • Respond to lawful government or regulatory requests;
  • Communicate service changes and security notices; and
  • Send marketing communications where permitted.

We do not use WhatsApp Platform Data for unrelated advertising or sell it to data brokers.

  1. Legal Bases for Processing

Depending on the applicable law and context, we process personal data based on one or more of the following:

Contractual Necessity

We process information when necessary to provide BullCRM, administer accounts, process payments, provide support, and fulfil our contractual obligations.

Consent

We may rely on consent for marketing communications, non-essential cookies, certain integrations, or other processing where consent is required.

Consent may be withdrawn at any time, without affecting processing carried out before withdrawal.

Legitimate Interests

We may process information for legitimate business interests such as:

  • Operating and improving BullCRM;
  • Protecting the platform;
  • Preventing fraud and misuse;
  • Providing customer support;
  • Understanding service performance;
  • Maintaining business records; and
  • Communicating with existing business users.

We consider the impact of this processing on individuals and apply appropriate safeguards.

Legal Obligation

We may process or retain information to comply with taxation, accounting, regulatory, court, law-enforcement, data-protection, or other legal obligations.

Customer Instructions

When BullCRM acts as a data processor or service provider, we process personal data according to the instructions of the relevant BullCRM customer.

  1. WhatsApp Business Communications and Consent

BullCRM customers are responsible for ensuring they have a valid legal basis and any required WhatsApp opt-in before sending messages.

BullCRM customers must not use BullCRM to send:

  • Unsolicited or unauthorized messages;
  • Messages to individuals who have opted out;
  • Misleading or fraudulent messages;
  • Messages prohibited by law;
  • Messages that violate Meta or WhatsApp policies; or
  • Content that unlawfully requests or exposes sensitive information.

BullCRM may suspend, limit, reject, or investigate messaging activity that appears to violate applicable laws, Meta policies, WhatsApp policies, user consent requirements, or BullCRM’s Terms of Service.

Message delivery is also subject to Meta and WhatsApp’s systems, rules, technical availability, quality requirements, messaging limits, and template-approval processes.

  1. How We Use WhatsApp Platform Data

WhatsApp Platform Data is used only to:

  • Connect authorized WhatsApp Business Accounts;
  • Display and manage authorized business assets;
  • Create, submit, synchronize, and manage message templates;
  • Send and receive WhatsApp messages;
  • Display customer conversations;
  • Route conversations to authorized team members;
  • Link conversations with CRM records;
  • Process message and webhook events;
  • Track message delivery and engagement status;
  • Run customer-authorized workflows and automations;
  • Provide customer support;
  • Maintain security and audit records; and
  • Provide reporting requested by the business customer.

BullCRM does not:

  • Sell WhatsApp Platform Data;
  • Rent WhatsApp Platform Data;
  • Use WhatsApp Platform Data for third-party targeted advertising;
  • Share WhatsApp Platform Data with unrelated third parties;
  • Build unrelated advertising profiles using WhatsApp Platform Data; or
  • Use one customer’s WhatsApp Platform Data for another customer’s benefit.

Each customer’s information is logically separated from other customers’ information.

  1. AI and Automated Processing

BullCRM may offer optional AI, chatbot, recommendation, summarization, classification, or automation features.

When a customer enables these features, relevant message content, CRM information, instructions, or conversation context may be sent to:

  • An AI provider configured by BullCRM;
  • An AI provider selected by the customer; or
  • An AI provider accessed using a customer-provided API key.

Such processing is performed only to provide the enabled feature.

BullCRM does not use one customer’s private CRM or WhatsApp data to train models for unrelated customers.

Customers are responsible for:

  • Reviewing AI-generated responses;
  • Configuring suitable instructions and safeguards;
  • Informing individuals where required;
  • Avoiding automated decisions that create unlawful effects; and
  • Ensuring AI-generated communications comply with applicable laws and platform policies.

Users should not rely on AI-generated content as legal, medical, financial, or other regulated professional advice.

  1. Cookies and Similar Technologies

BullCRM may use cookies, local storage, pixels, and similar technologies for:

  • User authentication;
  • Session management;
  • Security;
  • Remembering preferences;
  • Measuring website and product usage;
  • Diagnosing performance problems;
  • Preventing fraud; and
  • Improving the website and services.

Where required, we obtain consent before using non-essential cookies.

Users can control cookies through their browser settings. Disabling essential cookies may prevent certain BullCRM features from working correctly.

  1. How We Share Information

We may disclose information in the following circumstances.

11.1 BullCRM Customers and Authorized Users

Information may be visible to the BullCRM customer that controls the workspace and to users authorized by that customer.

Workspace administrators may access, export, correct, restrict, or delete information held in their workspace, subject to their permissions.

11.2 Service Providers and Subprocessors

We may use service providers for:

  • Cloud hosting;
  • Database and file storage;
  • Email delivery;
  • WhatsApp and communication services;
  • Payment processing;
  • Customer support;
  • Security and monitoring;
  • Analytics;
  • Error tracking;
  • Telephony;
  • AI processing; and
  • Other infrastructure services.

These providers may process information only as necessary to provide contracted services and are required to protect the information under applicable agreements.

11.3 Meta and WhatsApp

Information may be exchanged with Meta and WhatsApp when necessary to:

  • Connect business accounts;
  • Access authorized business assets;
  • Send or receive messages;
  • Manage message templates;
  • Process webhooks;
  • Retrieve message status; and
  • Provide other authorized WhatsApp Business Platform functionality.

Meta and WhatsApp may independently process information under their own terms and privacy policies.

11.4 Connected Third-Party Services

When a customer enables an integration, information may be exchanged with that provider according to the customer’s configuration and the provider’s terms.

Customers should review the privacy practices of connected providers before enabling integrations.

11.5 Legal and Safety Disclosures

We may disclose information where we reasonably believe disclosure is necessary to:

  • Comply with applicable law;
  • Respond to a court order, warrant, subpoena, or lawful government request;
  • Protect the rights, safety, or property of BullCRM, our customers, users, or others;
  • Investigate fraud, abuse, spam, or security incidents;
  • Enforce our agreements; or
  • Establish, exercise, or defend legal claims.

11.6 Corporate Transactions

Information may be transferred as part of a merger, acquisition, investment, financing, restructuring, sale of assets, or similar transaction.

Where required, we will provide notice and continue to protect information in accordance with applicable law.

11.7 With Consent

We may disclose information for another purpose when the relevant individual or business has authorized the disclosure.

  1. Sale and Advertising Use of Personal Data

BullCRM does not sell personal data or WhatsApp Platform Data for monetary consideration.

BullCRM does not use WhatsApp message content or Platform Data for third-party targeted advertising.

Where a privacy law defines “sale” or “sharing” more broadly, individuals may contact us to exercise applicable opt-out rights.

  1. Data Retention

We retain information only for as long as reasonably necessary to:

  • Provide BullCRM services;
  • Maintain the customer’s account;
  • Fulfil the purposes described in this Privacy Policy;
  • Comply with legal, tax, and accounting requirements;
  • Maintain security and audit records;
  • Resolve disputes;
  • Prevent fraud and abuse; and
  • Enforce agreements.

Retention periods depend on the type of information and how it is used.

Active Account Data

CRM records, conversations, WhatsApp data, campaign information, templates, files, and related workspace information may be retained while the relevant BullCRM account remains active or until deleted by an authorized user.

Account Closure and Deletion Requests

Following a verified account-deletion request, eligible information will be removed from active systems within a commercially reasonable period.

Backups

Deleted information may remain temporarily in encrypted or access-restricted backups until those backups are overwritten according to our backup schedule.

Backup data is not restored for ordinary business use after a verified deletion request, except where necessary for disaster recovery, security investigation, or legal compliance.

Billing and Legal Records

Invoices, payment records, security records, consent evidence, and other information may be retained for longer periods where required by law or reasonably necessary for legal claims, fraud prevention, audits, or regulatory compliance.

Aggregated Information

We may retain information that has been irreversibly anonymized or aggregated so that it can no longer reasonably identify an individual.

  1. Data Deletion

BullCRM provides a publicly accessible Data Deletion page through the website footer.

14.1 Requests by BullCRM Customers

Business customers may request deletion of:

  • Their BullCRM account;
  • Workspace or tenant information;
  • CRM records;
  • WhatsApp connection information;
  • Access credentials and tokens;
  • WhatsApp conversations;
  • Message templates;
  • Campaign records;
  • Files and attachments; and
  • Other eligible account information.

To request deletion, email support@bullcrm.io from the email address registered with the BullCRM account.

The request should include:

  • The company or organization name;
  • Registered account email;
  • Workspace or tenant details;
  • The information to be deleted; and
  • Any relevant WhatsApp Business Account or phone number details.

We may request additional information to verify account ownership and prevent unauthorized deletion.

14.2 Requests by WhatsApp End Users

Individuals who communicated with a business through WhatsApp should normally submit privacy, access, or deletion requests directly to that business.

The business controls the relevant customer relationship and determines why the information was collected.

An individual may also contact BullCRM at support@bullcrm.io. Where BullCRM acts only as the processor, we may forward the request to the relevant business customer or ask the individual to contact that business directly.

14.3 Disconnecting Meta or WhatsApp

A BullCRM customer may disconnect its Meta or WhatsApp Business integration through available connection settings or by contacting BullCRM support.

Disconnecting an integration stops BullCRM from obtaining new information through that authorization. Existing CRM or conversation records may remain until deleted by an authorized user or through a verified deletion request.

14.4 Information That May Be Retained

Certain information may be retained where necessary for:

  • Legal or regulatory compliance;
  • Tax and accounting obligations;
  • Security investigations;
  • Fraud and abuse prevention;
  • Dispute resolution;
  • Establishing or defending legal claims;
  • Backup integrity;
  • Compliance audits; or
  • Enforcing our agreements.

When retention is required, the information will be restricted to the relevant purpose and deleted when the retention requirement ends.

  1. Data Accuracy and Customer Controls

BullCRM customers and authorized users may be able to:

  • Review CRM information;
  • Correct inaccurate records;
  • Delete records;
  • Export information;
  • Manage users and permissions;
  • Manage consent and opt-out status;
  • Disconnect integrations;
  • Configure retention and communication settings; and
  • Close their account.

Customers are responsible for keeping their account and customer information accurate and current.

  1. Individual Privacy Rights

Depending on the individual’s location and applicable law, the individual may have the right to:

  • Request confirmation that personal data is being processed;
  • Request access to personal data;
  • Request correction of inaccurate or incomplete data;
  • Request deletion or erasure;
  • Request restriction of processing;
  • Object to certain processing;
  • Withdraw consent;
  • Request data portability;
  • Opt out of certain marketing;
  • Opt out of sale or sharing where applicable;
  • Appeal certain decisions regarding privacy requests;
  • Request information about categories of data and recipients; and
  • Submit a complaint to a data-protection authority.

These rights may be limited by applicable legal exceptions.

To exercise a right relating to a BullCRM account, contact support@bullcrm.io.

To exercise a right relating to information controlled by a BullCRM business customer, contact that customer directly. BullCRM will reasonably assist customers with valid requests where BullCRM acts as their processor.

We may verify identity or authority before completing a request.

We will not unlawfully discriminate against an individual for exercising an applicable privacy right.

  1. Marketing Communications

BullCRM may send product information, service updates, offers, or marketing communications where permitted.

Recipients may unsubscribe by:

  • Using the unsubscribe link in an email;
  • Updating communication preferences; or
  • Contacting support@bullcrm.io.

Service-related notices, security alerts, billing notifications, and other essential account messages may still be sent.

BullCRM customers are independently responsible for managing consent and opt-outs for communications they send using BullCRM.

  1. International Data Transfers

BullCRM is operated from India and may use service providers located in India, the United States, the European Economic Area, the United Kingdom, or other countries.

As a result, personal data may be processed outside the individual’s country of residence.

Where required, we use appropriate safeguards for international transfers, which may include:

  • Contractual data-protection obligations;
  • Standard contractual clauses;
  • Data-processing agreements;
  • Access restrictions;
  • Security controls; and
  • Other legally recognized transfer mechanisms.
  1. Data Security

BullCRM uses reasonable administrative, organizational, and technical safeguards designed to protect information.

Depending on the nature of the information and service, these safeguards may include:

  • Encryption during transmission;
  • Encryption of sensitive stored information where appropriate;
  • Secure password hashing;
  • Access controls;
  • User roles and permissions;
  • Tenant data separation;
  • Authentication protections;
  • Audit and security logging;
  • Secure infrastructure configuration;
  • Monitoring and incident detection;
  • Backup and recovery controls;
  • Employee and contractor confidentiality obligations; and
  • Vendor security requirements.

Access tokens, API credentials, and integration secrets are treated as sensitive information and access is restricted to authorized systems and personnel.

No system is completely secure. We cannot guarantee that unauthorized access, loss, misuse, or disclosure will never occur.

Customers are responsible for securing their devices, login credentials, connected accounts, and user permissions.

  1. Security Incidents

If we identify a personal-data breach, we will investigate and take reasonable steps to contain, mitigate, and remediate the incident.

Where required by law or contract, we will notify affected BullCRM customers, individuals, regulators, or other appropriate parties.

Customers must promptly notify BullCRM if they suspect unauthorized access to their BullCRM account or connected integrations.

  1. Government and Public-Authority Requests

We review requests from government agencies and public authorities to determine whether they are lawful, valid, appropriately authorized, and sufficiently specific.

Where legally permitted and appropriate, we may:

  • Challenge requests that appear unlawful or excessive;
  • Request clarification or narrowing;
  • Disclose only the minimum information legally required;
  • Document the request, response, legal basis, and involved parties; and
  • Notify the affected customer unless prohibited by law.

BullCRM does not provide governments or public authorities with direct or unrestricted access to customer data.

  1. Sensitive Personal Data

BullCRM is not designed for unnecessary collection of highly sensitive personal data.

Customers should not upload or transmit sensitive information unless:

  • It is necessary for a lawful business purpose;
  • They have an appropriate legal basis;
  • Required notices and consent have been provided; and
  • Suitable security and access controls have been configured.

Customers should not request sensitive government identifiers, passwords, payment credentials, medical information, or similar sensitive information through WhatsApp messages unless lawful, necessary, and permitted by applicable WhatsApp policies.

  1. Children’s Privacy

BullCRM is a business service and is not directed to children under 18.

We do not knowingly allow children to create BullCRM business accounts.

If we learn that a child has provided personal data directly to BullCRM without appropriate authorization, we will take reasonable steps to delete it.

Businesses using BullCRM are responsible for ensuring that their communications with minors comply with applicable laws.

  1. Third-Party Websites and Services

BullCRM may contain links to or integrations with third-party websites and services.

We are not responsible for the independent privacy practices, content, availability, or security of those third parties.

Users should review the privacy policies and terms of each third-party service they choose to use.

  1. Data Processing Agreements

Business customers that require a Data Processing Agreement may contact BullCRM.

A Data Processing Agreement may describe:

  • The subject and duration of processing;
  • The nature and purpose of processing;
  • Categories of personal data;
  • Categories of data subjects;
  • Confidentiality obligations;
  • Security controls;
  • Subprocessor requirements;
  • Assistance with individual rights;
  • Breach notification;
  • International transfers;
  • Data return and deletion; and
  • Audit and compliance obligations.
  1. Changes to This Privacy Policy

We may update this Privacy Policy to reflect:

  • Changes to BullCRM services;
  • New integrations or features;
  • Changes to our data practices;
  • Changes to service providers;
  • Security improvements;
  • Legal or regulatory requirements; or
  • Meta and WhatsApp platform changes.

The updated version will be posted on the BullCRM website with a revised “Last Updated” date.

Where required, we may also provide notice through the BullCRM dashboard, email, or another appropriate method.

Previous versions may be retained where required for legal, contractual, or Meta Platform compliance purposes.

  1. Contact and Grievance Information

For privacy questions, data requests, complaints, or deletion requests, contact:

Jamtech Technologies Private Limited
Product: BullCRM
Registered Office: Lucknow, Uttar Pradesh, India
Email: support@bullcrm.io
Website: https://bullcrm.io/

Please include sufficient information for us to understand and verify the request.

Where required under applicable Indian data-protection law, the Company will designate and publish the contact information of its grievance officer or other responsible privacy contact.

  1. Meta and WhatsApp Disclaimer

BullCRM integrates with the WhatsApp Business Platform and Meta business technologies.

WhatsApp and Meta are trademarks of their respective owners.

BullCRM is not endorsed by, affiliated with, or an official partner of Meta or WhatsApp unless such status has been separately approved and expressly disclosed.